This privacy statement was last updated on 26 June 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.dublinclimbingcentre.ie. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact – Through phone, mail, email and/or webforms
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Financial information such as bank account number of credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 72
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- An email address
- Date of birth
- A telephone number
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: We keep your contact details for as long as you remain subscribed. If you unsubscribe, we remove your details from our mailing list promptly, retaining only the minimum needed to ensure we don’t contact you again.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Geolocation data
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: We retain analytics data only in aggregated or anonymised form, and only for as long as it remains useful for understanding and improving website performance. Identifiable data is not retained for this purpose.
1.7 To be able to offer personalised products and services
1.7 To be able to offer personalised products and services
For this purpose we use the following data:
- A first and last name
- An email address
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.8 To be able to comply with legal obligations
1.8 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- Financial information such as bank account number of credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data upon termination of the service for the following number of months: 72
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: RockGymPro (RGP Development LLC)
Country: United States
Purpose: membership management, bookings, billing
Name: Smartwaiver (Togetherwork Operations, LLC)
Country: United States
Purpose: Digital waiver creation, signing, and storage; collection of participant declarations and (for minors) medical information for safety
Name: SendGrid (Twilio Inc.)
Country: United States
Purpose: Sending newsletter and transactional emails
Name: Google (Google Ireland Ltd / Google Maps)
Country: Ireland
Purpose: Embedded maps showing our location
Name: LetsHost (Team Blue Internet Services IE Limited)
Country: Ireland
Purpose: Website hosting and data storage
Name: Stripe Payments Europe, Ltd.
Country: Ireland
Purpose: Processing card payments and transactions
Name: Cloudflare, Inc.
Country: United States
Purpose: Content delivery, website performance/caching, DNS, and security/bot protection
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
JCN ADVENTURE LEISURE LIMITED
Unit 3 L the Square Industrial Complex, Belgard Road, Tallaght Dublin 24
Ireland
Website: https://www.dublinclimbingcentre.ie
Email: conor@ex.comdublinclimbingcentre.ie
Phone number: +35315582800
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
Health Information for Under-18 Participants
Where a person under the age of 18 takes part in activities at Dublin Climbing Centre, we ask a parent or guardian to provide relevant medical information about the child such as allergies, medical conditions (for example epilepsy), injuries, or additional needs. We collect this information solely to protect the safety of the child during their participation, so that our instructors can take any necessary precautions.
What we collect: medical conditions, allergies, injuries, and additional needs relevant to safe participation, provided by a parent or guardian.
Why we collect it (lawful basis): This is special category (health) data under Article 9 of the GDPR. We process it on the basis of the explicit consent of the parent or guardian, given at the time the waiver is completed. We also rely, where relevant, on the protection of the vital interests of the child in the event of a medical emergency.
How it is collected and stored: This information is collected through our digital waiver provider, Smartwaiver (operated by Togetherwork Operations, LLC). It is stored within the Smartwaiver platform and in secure physical records at our premises and is accessible only to staff who need it to ensure the child’s safety.
International transfer: Smartwaiver is based in the United States. Where this data is transferred outside the European Economic Area, the transfer is protected by Standard Contractual Clauses approved by the European Commission, together with additional safeguards.
How long we keep it: We retain this information for as long as the child remains an active participant or for 2 years, after which it is securely deleted/destroyed.
Your rights: A parent or guardian may withdraw consent, or request access to, correction of, or deletion of this information at any time by contacting us using the details in this privacy statement. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.